Customers may not be able to use the valet key to turn the glove box lock cylinder to the 3 o'clock position (lock). The key may need to be worked back and forth a bit until the issue is gone. Work the key back and forth until the key turns to the 3 o'clock position. Do not over force the lock on the 1st attempt. Remove the key in the 3 o'clock position and check if the door is locked. If so unlock the door. If this process does not correct the issue, continue with diagnosis. ______________________________________ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system. |