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If the vehicle is in for liftgate will not open or unlock for RT, JC, MK (Grand Caravan, Journey, Compass, Patriot) 2016/2017 MY, FCA is looking to gather information prior to repairing the vehicle. If the dealership is within the Metro Detroit Area, Engineering would like to analyze the vehicle in person prior to repair. Please contact Kevin Murphree via Cell Phone (248) 613-3417. If no response in 15 minutes, proceed with repair. __________________________________________________________________ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
